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People are waiting, they just don’t know you…yet.
It's impossible to build a successful brand that serves everyone. However, it’s in the best interest of every business to extend their brand’s appeal as far as possible to maximize profit.
But here’s the problem: When we try to be everything to everyone, we run the risk of being nothing to nobody. We end up watering down our message and become so vague no one knows who our offering is for and our potential customers turn to other, more specific options.
So, how do we stand out yet appeal to a wide audience to maximize profit at the same time?
First, go to one market extreme and pick a tightly define customer segment. Focus on their specific pain, needs, and aspirations so you can add purposeful value to their lives. Once you own that segment, repeat with another, and then another.
Your customer segment aspires to live a certain way and a brand should keep that in mind when considering how they want their brand to be perceived by people.
Every brand has a unique personality. It tells the world what you have to offer. We don’t just sell beauty, we sell dreams, happiness, hopes, confidence or happy-go-lucky spirits. A brand’s personality is a lot more than a logo. It’s a distillation of what your audience aspires to be. The colors, typeface, voice, product, packaging, and imagery need to convey that aspiration and show them how to get there.
Maintaining a consistent brand personality and therefore, aspiration, is the key to earning customer recognition. It’s what sets your beauty brand apart from the others and leaves a lasting impression on your audience.
Many brands have a lot of value to offer the world but never will, because no one knows they exist. A brand needs to create a well-defined path to consumers with a relationship-building purpose.
A brand experience is a strategic journey consisting of the entire experience people will have with your brand. The journey — from not knowing you exist, to buying from you, to showing you off to their friends — is made up of a series of touchpoints. Each touchpoint is designed to get the right information to the right customer at the right time on multiple platforms to influence buying behavior.
When a brand is successful at staying top-of-mind for a consumer across multiple categories, it gives the brand tremendous authority and allows a consumer to come much closer to making a favorable purchase decision.
It’s not necessarily about the frequency, but the consistency. When a brand conveys a message that resonates, builds a presence that is far-reaching, and sticks around for a long period, it’s hard to miss.
The strategy that created 1.5 million sales in 8 short months.
See how we used our framework to help Theorie reimagine their brand to create a memorable experience that aligned their targeted customer with the brand.
We help brands stand out
in a crowded beauty market.
